It's easy to spot them.
They're the ones who actually CARE about their service, products, customers, complaints.... etc..
Those highest in my list are usually those in the lower level of hierarchy.
Despite the lack of respect the general public has towards them, they still hold great pride in their work.
I've witness with great admiration -
- A security guard rearranging the bank forms, picking up litter, directing 'lost' customers.
- A security guard getting people in a government hospital to take numbers in a queue , later explaining in his own microphone voice about the flawed system and how we, the patients should understand.
- Genuine smiles and little chats from customer service people.
I've witness with great distaste -
- Rich people taking tons of bank documents, Ikea pencils (intended for one-per-customer to fill out their order), toilet paper. They don't need those stuff, they simply do it because they can.
- People who talk down unto others thinking that they're more superior. (delusional)
- Smart mouth people who openly criticise or behave disrespectfully thinking that the opposite party didn't hear/ couldn't understand/ wouldn't be hurt by their actions.
If I could have ONE gift, it would be the gift of the movie, "Shallow Hal" - to be able to see another person's true worth, inside- out.
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