Taken from www.thestar.com.my/opinion/letters

A LETTER recently sent to me by my brother Kah Fai who has Down Syndrome was enclosed in the envelope above. The writing on the envelope was hardly legible and the erratically placed stamps did little to assist the postman in deciphering the address of the recipient.

Nevertheless, the staff of Pos Malaysia, from the receiving office to the sorting hall to the postman on wheels, have gone beyond reasonable expectations to ensure that the letter was delivered to the right address across the South China Sea.

Simple acts like this by the unsung everyday heroes of Malaysia restore hope at a time when political uncertainty and economic anxiety reign.

For as long as we have Malaysians who take pride in their work and discharge their duties responsibly, there is hope for this country of ours.
I hereby express my thanks and respect for the staff of Pos Malaysia.

DR PANG HOONG CHEE, Kota Kinabalu